Refund policy

Return Policy:

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, including all original packaging, and accompanied by proof of purchase.

To initiate a return, please contact us at camerapartsdirect@gmail.com. Returns sent without first contacting us may not be accepted.

Changed Your Mind or Ordered the Wrong Item

If you no longer need an item or ordered the incorrect product, you may return it within 30 days for a refund. Customers are responsible for return shipping costs.

Damaged, Incorrect, or Not as Described

Please inspect your order upon delivery. If your item arrives damaged, you receive the wrong item, or it is not as described in the listing, contact us as soon as possible so we can evaluate the issue.

Once reviewed, we'll make it right by providing either:

A replacement item, or
A full refund.

If a return is required in these situations, we will cover the return shipping costs.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved. Approved refunds are issued to your original payment method. Please note that it may take several business days for your bank or credit card provider to process and post the refund.